Pointers

For the group
●      Focus all of your attention on the story.
●      Use only questions, not statements.
●      Ask questions to clarify any points that are unclear.
●      Ask questions about actions and non-actions.
●      Ask questions that might lead to new actions as a      result of the story.
●      Your role is to help the storyteller explore and expand their ideas.
●      Keep your own agendas out of the questioning.
●      Don't try to ‘fix problems’ or suggest the best way forward
●      Don't make any judgements.
●     Before you begin agree on aspects of confidentiality if necessary. 

For storytellers
●      You have the undivided listening attention of your group - a rare experience.
●      Tell your story from the heart, visualise it, ‘be’ in it.
●      Non rehearsed stories are the best material.  Speaking  ‘off the cuff’ uses  a  different thinking process from speaking that is planned. This is a conversation.
●      Tell your story from a personal rather than an organisational point of view.
●      It's fine to stop and think during your story - or to retrace your steps and add new information.
●      You can tell the story mapper to emphasise something or add something they may have missed.
●      When being questioned, it is your choice to determine how to answer, to take time to think or to pass on a question.

General question beginnings
●      Can you tell me more about..?
●      How did you feel about..?
●      How did that change..?
●      So what did that mean for you..?
●      I’m not quite clear about the bit where..
●      Can you give an example of that..?
●      And then what happened..?
●      What happened for..?
●      What led you to think of this/to see it this way..?
●      What was it that was getting in the way of..?
●      What was your role in this?

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